Terms & Conditions

Effective Date: June 6, 2025

Welcome to Destinee Reshae LLC. By accessing our website or purchasing our products or services, you agree to be bound by the following terms and conditions. Please read them carefully.

1. Overview

Destinee Reshae LLC ("we," "us," "our") provides handcrafted, made-to-order garments and

custom design services. These Terms & Conditions govern your use of our website

(www.destineereshae.com) and any purchases made through it.

2. Orders & Made-to-Order Policy

● All garments from our collection are made to order, meaning we begin production once

your purchase is confirmed.

● Processing time is typically 7–14 business days for collection pieces. Custom orders

require 4–6 weeks, unless otherwise communicated.

● Because each piece is handmade specifically for you, all sales are final. We do not

offer refunds, returns, or exchanges.

● If your item arrives damaged or incorrect, please contact us at

info@destineereshae.com within 3 days of delivery with your order number and clear

photos.

3. Custom Orders

● Custom designs require a 30-minute consultation ($75 fee, non-refundable).

● This fee will be credited toward your final balance if you proceed.

● All custom orders start at $500+. Pricing will be finalized during the consultation and may

vary based on design complexity and materials.

● A 50% deposit is required to begin production. The remaining balance is due before delivery.

● Quotes are valid for 30 days.

4. Intellectual Property

All content on our website — including designs, images, text, logos, videos, and graphics — is

the property of Destinee Reshae LLC and protected by copyright and trademark laws. Use,

reproduction, or distribution without permission is strictly prohibited.

5. User Conduct

You agree not to:

● Use the site for any unlawful purpose

● Submit false or misleading information

● Attempt to interfere with the website's functionality or security

● Copy or steal content, designs, or concepts

6. Limitation of Liability

We are not responsible for:

● Delays caused by shipping carriers, weather, or supply issues

● Allergic reactions to materials used (please contact us prior to ordering if you have

concerns)

● Website downtime or technical issues beyond our control

7. Modifications to Terms

We reserve the right to modify these terms at any time. Continued use of the site following

changes means you accept the updated terms.

8. Governing Law

These terms are governed by the laws of the Commonwealth of Virginia, United States.

Privacy Policy

Effective Date: June 6, 2025

Your privacy matters to us. This policy outlines how we collect, use, and protect your information.

1. What We Collect

When you place an order or contact us, we may collect:

● Name

● Email address

● Shipping/billing address

● Phone number (if provided)

● Payment information (processed securely via third-party gateways)

2. How We Use Your Information

We use your information to:

● Fulfill orders and send order confirmations

● Provide customer support

● Send updates, promotions, or announcements (if you opt-in to emails)

● Improve our services and website experience

3. Sharing Your Information

We do not sell, trade, or rent your personal information to others. Your data may be shared with

trusted third-party providers only when necessary to:

● Process payments

● Ship orders

● Maintain our website'

4. Cookies

We use basic cookies to enhance your browsing experience. These help us understand site

traffic and user behavior. You can disable cookies in your browser at any time.

5. Security

We implement security measures to protect your personal data, including SSL encryption and

secure third-party payment processors.

6. Your Rights

You may request to:

● View the data we have on file

● Correct or update your information

● Unsubscribe from emails at any time

For any privacy-related inquiries, contact us at info@destineereshae.com.